FAQ – cbqs

FAQ

1) How do I register for an exam?

  • Choose the certification you want.
  • Before registering, read all the information about the exam format.
  • Complete your registration.
  • Click the “Sign up” button.
  • Click the “Make Payment” button.

2) What payment methods are available?

Exam payments are made through PagSeguro, with up to three interest-free installments or additional installments with interest. A 10% discount is also available for payment in full (see the exam pages for details).

In-company exams and business assessments have special terms negotiated directly with the customer.

3) If I decide not to take the exam after paying, can I get a refund?

Yes, a refund is possible under the following conditions:

Cancellation must be communicated at least one day before the exam date.

The following amounts will be deducted from the refund:

Installment payments: PagSeguro service fee + ACerT administrative fee + tax on the invoice issued.

4) Is a preparatory course required to take an exam?

A preparatory course is recommended but not required.

Those who already know the subject can take the exam without completing the course.

5) Do the exams award certificates?

Yes. The certification bodies CBQS and SQMMI issue digital certificates.

After the exam, a certificate is issued when the participant achieves the required passing score.

Candidates who do not pass will be notified.

6) Where are the exams held?

The exams are held online.

7) Is study material provided for the exams?

Only the syllabus is provided for professional certifications.

8) When will I receive the invoice for the service?

The invoice is issued after payment for the exam or business assessment is confirmed.

9) How long is an exam voucher valid after purchase?

The exam voucher is valid for three months.

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